Can I get a refund or reschedule once purchased?

Archipelago is dedicated to building community equity. Given the limited number of guests we can serve, it is crucial that we are able to keep seats filled in order to pay our staff and to continue sourcing from our small local producers.

You can always get a full refund if you are able to transfer your reservation to another diner. Otherwise, there are no cancellations, no refunds. The work that goes into each dinner starts long before your reservation date. Again, we are maintaining this policy to ensure that we are able to pay our staff and producers and to reduce any food waste.

However, we know we're still in the middle of a pandemic and want you to feel ok about staying home if you are ill. To do this, we will be offering dining insurance. Like travel insurance, this will allow guests to cancel at the last minute if they aren't feeling well and to receive a full refund. Our hopes are that this pool of funds will offset the cost of cancelled dinners while enabling sick folks to stay home.

*Please note that dining insurance must be purchased with booking, we will not add it to your reservation after. Also, any reservations that are transferred less than 4 days before will also transfer any dietary notes as our team will have already begun work on the menu.